This version, last updated 19 October 2026, has been replaced by a newer one. It still applies until the newer version takes effect for you (see that version's Effective Date). Read the current Treblew Privacy Policy. All versions
Treblew Privacy Policy
Effective Date: 19 October 2026
Treblew is operated by Jennifer Cabral ("Treblew", "we", "us", or "our").
This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you use the Treblew application, website, and related services (collectively, the "Service").
Treblew is a fitness and sports application designed to help you record activities, understand your progress, create and follow plans, and receive personalized guidance from Coach.
By using Treblew, you acknowledge the practices described in this Privacy Policy.
Who is responsible for your information
Jennifer Cabral, the individual developer who operates Treblew, decides how and why your personal information is used: she is the "controller" under the EU and UK GDPR and the "personal information controller" under the Philippine Data Privacy Act of 2012. For anything about your information, including the requests in section 10, write to privacy@treblew.com; it reaches the person responsible for data protection at Treblew.
In short
- We don't sell your information, show ads, or track you across other companies' apps or websites.
- Coach and swing analysis send information to an AI provider only after you allow it.
- Treblew uses no third-party analytics or advertising SDKs.
- Health information is used only for Treblew's fitness features, never for advertising.
- The motion your watch records stays on your devices unless you share it yourself: with Treblew too, only when you choose to, each time.
- Measured values from Apple Health and your watch stay on your iPhone; Coach receives them only for an answer that needs them, with your permission.
- You can delete your account, and everything in it, from Settings.
1. Information We Collect
We collect information you provide to us, information generated through your use of Treblew, and information made available to us when you grant permission to connected services.
Account information
When you create or use a Treblew account, we may collect:
- your name or display name;
- email address;
- authentication and account identifiers;
- account preferences;
- selected primary activity or sport;
- information you provide during onboarding;
- a profile picture, if you add one: kept only on the device you add it on (on an iPhone, in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup), shown only to you, never sent to Treblew's servers, and removed when you delete your account.
Authentication may be provided through third-party identity services. Treblew does not store your third-party authentication password.
You sign in with Apple or Google. Amazon Cognito, Amazon Web Services' sign-in service, receives your email address (with Sign in with Apple, it can be a private relay address Apple gives you) and the first name Apple or Google shares, and keeps them for your sign-in.
Fitness and activity information
Depending on the features you use, Treblew may collect or generate:
- activities and sessions;
- activity type;
- session dates and times;
- duration;
- distance, pace, speed, elevation, or other activity measurements;
- goals;
- plans and schedules;
- workout details;
- notes and observations you enter;
- progress information;
- Coach conversations and questions;
- activity-specific information such as Golf scores, putts, clubs, rounds, holes, and shots.
Not every category is collected for every activity.
Golf information
When you use Golf features, Treblew may collect:
- Golf courses you create or save, and where a course's first tee is;
- rounds;
- holes;
- scores and putts;
- clubs, when provided;
- shot timestamps;
- shot locations, kept on your iPhone (see below);
- whether a shot was manually recorded or detected;
- the labels you choose to give a shot (how you struck it and its shape), kept with the round until you delete it or your account;
- experimental detection information and confidence;
- GPS distance between a shot's location and the next shot's, measured on your iPhone;
- frames from a golf swing video you choose to send for analysis, with your practice's focus and Treblew's tempo and timing for that swing (the video itself stays on your iPhone).
Treblew labels these distances as GPS distance. GPS distance is not represented as carry distance or measured club distance.
Where each shot was hit stays on the iPhone you played the round on, with the round (in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup), until you delete the round's session or your account. Treblew's servers keep whether a shot had a position and the GPS distance your iPhone measured from it to the next shot. A course's first tee is kept on Treblew's servers, to suggest the course when you are near it.
If you download golf courses by country, the public course data for the countries you download (from OpenGolfAPI, with its attribution) and the maps of the catalog courses you play are kept on your device until you remove them or sign out. Treblew's servers don't record which countries you keep.
When you search for golf courses near you, Treblew's server sends OpenGolfAPI, the course data provider, the centre of the area of about one kilometre you are in, never your exact position and never who you are.
If you calibrate your Apple Watch, the peak readings of your newest calibration strokes (at most 60 of each kind) and the detection settings derived from them are kept on the watch, until you start a sport fresh or remove the app. The motion of each calibration swing or stroke is also sent to your iPhone and kept there for up to 60 days (in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup), so you can share it if you choose; your iPhone is also told whether each sport is calibrated, when it last was, from how many strokes, how they were recorded, and the motion rate your watch measured at. None of it reaches Treblew's servers unless you share it with Treblew (below).
When swing or hit detection is on, your Apple Watch also sends your iPhone the motion around each detected golf swing or shot and each stroke of a racket sport it counts hits in (tennis, pickleball, badminton, squash) (rotation, orientation and acceleration from the watch's motion sensors and, on newer watch models, a short high-rate accelerometer recording around the moment of contact). It is kept on your iPhone for up to 60 days (in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup) so you can review it and share it if you choose, together with any answers you give when you check a stroke's estimated name. None of it reaches Treblew's servers unless you share it with Treblew (below).
If you turn on Record your swings during a golf practice, or Record your rallies during a tennis or pickleball session, your iPhone's camera and microphone film you, and whoever else is in view, only while that screen is open and filming. Your iPhone keeps a short clip of each swing, with its sound, and its reading of your body's position in the clip, or a clip of each rally, with its sound (your iPhone listens to the sound as it films for the hits that begin and end each rally); the rest of the footage is kept only briefly in a temporary file (about a minute; during a rally, until that rally's clip is made) and deleted, shortly after you stop filming or sign out, and at the latest when the app next starts. Clips stay on your iPhone (not in its backup unless you turn it on in Settings › Your data › iCloud backup) for up to 60 days, or until you delete them, delete the session or delete your account (if the clips on that iPhone come to more than 4 GB, the oldest sessions' clips are deleted first), and never reach Treblew's servers unless you choose "Analyse this swing": then frames taken from that one clip, without its sound, are sent for analysis like those of any swing video you add; the clip stays on your iPhone. A swing you star keeps its clip and motion on your iPhone past 60 days, until you unstar it, delete it, delete the session or delete your account; if the space Treblew keeps for clips runs out, unstarred clips go first, and starred ones only after them, oldest first. Its motion is kept the same way, within the 5,000 swings' motion Treblew keeps on your iPhone: unstarred swings' motion goes first, starred swings' only after them, oldest first. Whether you starred a swing is kept with the session on Treblew's servers. A clip you save to Photos or share goes only where you send it. A swing filmed without an Apple Watch is recorded in your practice as a swing (its time, and whether its strike was heard), like a swing your watch detects.
When you send a swing video for analysis (one you add or a clip), your iPhone keeps a copy of the video it sent so you can see it with the analysis. The copy stays on your iPhone (in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup) for up to 60 days, or until you delete the session or delete your account; if your sent videos come to more than 1 GB, the oldest are deleted first.
Your iPhone also keeps, from that motion, summaries such as your typical swing, the estimated names of your strokes and swings, and which wrist you wear your watch on for each session. They stay on your iPhone (in your iPhone's own backup unless you turn it off in Settings › Your data › iCloud backup) until you delete the session or your account, and never reach Treblew's servers.
Signing out keeps your swing motion, clips, sent videos, shot positions, measured values and profile picture on that iPhone for when you sign in again. Each account's are kept apart: someone else signing in on that iPhone never sees yours, and deleting an account removes only its own. Your iPhone's own backup, in iCloud or on a computer, is yours, never Treblew's.
Apple Health and HealthKit
If you authorize Apple Health access, Treblew may read selected health and fitness information available through HealthKit for the features you choose to use.
Depending on your permissions and the feature, this can include:
- workouts;
- heart rate;
- heart-rate-related metrics;
- active energy and resting energy;
- distance and steps;
- flights climbed, speed, cycling cadence and power;
- body weight (body mass), only to estimate the energy of a session that no device measured;
- pace;
- elevation;
- workout routes;
- date of birth, read on Apple Watch only to set its heart-rate zones, and never sent to Treblew's servers;
- other supported fitness information required for the requested feature.
You control HealthKit permissions through Apple's controls. You can grant or withdraw access to individual categories of Health information.
Treblew uses HealthKit information only for health and fitness functionality, such as importing activities, presenting fitness information, supporting workouts, and providing relevant context for features you request.
For each workout from Apple Health that Treblew brings in for you to review, Treblew's servers keep its activity, start and end, duration, which workout it is, the name of the app that recorded it, the model of the device it was recorded on, and whether you linked it, made a session from it or ignored it, never its measured values.
When you turn on Save sessions, Treblew also writes the sessions you record to Apple Health as workouts: the activity, its start and end, and what your iPhone or Apple Watch measured (for example heart rate, energy, distance and steps and, for an outdoor session recorded on the watch or with your iPhone's GPS, its route). What Treblew writes to Apple Health stays there, under your control, even if you delete your Treblew account.
When you open a session on your iPhone, Treblew reads its workout from HealthKit to show it, including heart rate through the session and, where Apple provides them, Apple's heart-rate zones. These are shown on your device and are not stored by Treblew or sent to Treblew's servers.
When a device measured a session (your Apple Watch through Treblew, your iPhone, or a workout you import or link from Apple Health), Treblew keeps a bounded summary of it with that session on your iPhone: for example average, highest and lowest heart rate, active energy, distance, elevation, steps and the time spent in each heart-rate zone, together with the name of the device or app that measured it. These measured values are in a file for each account, kept out of your iPhone's backup, and are not stored on Treblew's servers. Treblew's servers keep the session itself (its activity, times, what Treblew detected and, for golf, GPS distances) and which Apple Health workout it is, so that on a new iPhone, or after you reinstall Treblew, the values are read again from Apple Health. A golf shot's or swing's heart rate, and the values of an Apple Watch session recorded with Save sessions off, are not in Apple Health and can't be read again. Treblew's servers do not store heart-rate series, motion streams or routes.
If no device measured a session's energy, Treblew may show an estimate calculated on your iPhone from the activity, the session's active time and your body weight in HealthKit. Your body weight and the estimate stay on your device: they are not stored by Treblew, sent to Treblew's servers or given to Coach.
Treblew does not sell HealthKit information.
Treblew does not use HealthKit information for advertising or behavioral advertising.
For Golf shots, where you have granted the necessary permission, Treblew may associate limited health context with an individual shot, such as a recorded heart rate at or around the time of the shot. It stays on your iPhone with the shot, like a session's measured values. Treblew does not require HealthKit access to record a shot.
Treblew does not send a complete HealthKit heart-rate series or complete HealthKit history to Coach merely because you have enabled HealthKit.
Location information
Some Treblew activities use location information to record routes or activity locations.
Golf features may also use your device location to associate GPS positions with recorded shots.
Location data may therefore include:
- latitude and longitude;
- timestamps associated with locations;
- route points;
- shot locations;
- calculated distances between recorded locations.
Location recording is feature-specific. You may choose not to grant location permission, but location-dependent functionality may not work without it.
On your iPhone, Treblew uses your location while the app is open during a golf round and to find courses near you. To find courses near you, your iPhone sends your position to Treblew's server, which uses it only for that search and doesn't keep it, and passes only the centre of the area of about one kilometre you are in to OpenGolfAPI, its course data provider. When you start a round on a course that has no position yet, where you start is kept as that course's first tee. When you record a run, walk, ride, hike, wheelchair session or cross-country ski without your Apple Watch, your iPhone records its route with its GPS until you finish or discard the session, including while its screen is locked or you use another app (iOS shows that Treblew is using your location); it is used for the session's distance, pace, climb and route. While the session records, its route is kept only on your iPhone; when you finish it, the route is saved to Apple Health with the session's workout if Save sessions is on, and otherwise isn't kept (the distance and climb stay with the session on your iPhone). On Apple Watch, once you start a golf round or an outdoor session, the watch keeps recording your location until you end it, including while its screen is off; it is used for the session's distance, its route and your shots. Your shot positions stay on your iPhone with the round, and Treblew's servers keep only a course's first tee; routes stay on your devices and in Apple Health. Maps in the app are Apple Maps, so Apple receives requests for the map area shown.
Apple Watch information
When you use Treblew with Apple Watch, the Watch may collect workout and activity information and communicate selected information to your iPhone.
For Golf rounds, Treblew's experimental shot detector may detect a possible shot from Watch motion data and send the shot event to your iPhone together with relevant information such as timestamp, location when available, and heart rate when permitted and available.
Watch communication does not require storing your Treblew authentication token on the Watch.
Widgets, Live Activities and reminders
Treblew's widgets, watch face complications and Live Activities show information such as your planned activities, your week's counts and a session in progress (its activity, time and figures such as distance, pace, the current set or the number of swings) on your Home Screen, Lock Screen and watch face, where anyone who can see your device can see it. None of them shows notes or Coach messages, the Live Activity never shows heart rate, and widgets show goals and measured values on a locked iPhone only if you turn that on. Their information is kept on your devices, never sent anywhere, and removed from your iPhone when you sign out. Reminders are notifications made on your device; Treblew sends no push notifications.
Things you share
When you share a session summary (an image, a video, or a sticker for Instagram or another app), or a file of the motion of your swings and strokes, Treblew makes it on your iPhone and it goes only where you send it, through your device's share sheet. A summary can show your activity, times, measured values and, where the session has one, the shape of its route, which is left off unless you add it; check what is on it before you share. A video keeps the clip's own sound unless you turn Sound off. A photo or video you put behind a summary stays on your iPhone and is never uploaded. A motion file contains no name, email or account details. Once shared, it is handled by the service or person you share it with.
Swing data you share with Treblew
If you choose Share swing data to Treblew on a swing, a session or a sport's calibration, Treblew's servers receive the same file Export file saves in Swing data: the motion your watch recorded around those swings or strokes, when each was, its tempo and timing, the club you chose for it, any answers you gave when checking a stroke's estimated name, the app's version and, for a swing with a clip filmed on your iPhone, the clip's timing, when strike sounds were heard (and, for a swing filmed without your watch, how loud they were), the reading of your body's position in it and the tempo worked out from it. It never contains the video or its sound, health values such as heart rate or energy, your location, or your name or email. You are asked every time, with what is sent, and nothing is sent unless you confirm.
We use it only to improve Treblew's swing detection and tempo, never for anything else; it is never sent to an AI provider, never sold and never shared with anyone else, and it is not used to identify you. It is kept in Treblew's private storage with your account's random identifier for 12 months, then deleted, and is deleted sooner when you delete your account. The copy we work with on our own computer is deleted the next time we update it, and within 30 days.
Golf course details you choose to share
If you choose Share with other golfers on your own version of a golf course, Treblew's servers receive only the scorecard details that differ from the course data: the number of holes, each hole's par or the course's par, and tees named by colour or standard name with their lengths. A tee with any other name, the name of one of a club's courses, your rounds, scores, location and anything on a map are never shared.
A share waiting for review is kept in Treblew's private storage, and on the computer we review it on while we do, without your name, email or account identifier, under a code made from your account and the course with a key only Treblew holds. That code lets us replace your share if you share again and delete it if you withdraw it; because we hold the key, a waiting share is still personal information. It is deleted when we accept or reject it, when you remove your version of the course or delete your account, and in any case after 90 days. No record of the request that shared it is kept.
Accepted details are published with Treblew's golf course data, under the Open Database License, as "Treblew golfers". They describe a golf course, not a person: we publish only the course details, never who shared them, and we keep no record of who shared them.
Information generated by Treblew
Treblew may generate:
- activity summaries;
- progress calculations;
- training recommendations;
- plan recommendations;
- estimated or detected values;
- Coach-generated responses;
- aggregate or derived fitness information.
Treblew distinguishes measured, detected, estimated, and Coach-generated information where appropriate. A detected or estimated value should not be interpreted as a directly measured fact.
Technical information
When you use the Service, technical information may be processed as necessary to operate, secure, troubleshoot, and improve the Service. Depending on the environment, this may include:
- IP address;
- device and operating-system information;
- application version;
- authentication/session information;
- timestamps;
- error and diagnostic information;
- security and audit logs.
Treblew's servers log each request (its time, the kind of request, its result and the IP address it came from, but not your name, email or account) to keep the Service running and secure. If the app crashes, it may send Treblew's server a short crash report (the error with personal details removed, where in the app it happened, the app version and the system), which is logged without your account and never stored in our database.
No third-party analytics
Treblew uses no third-party analytics or advertising SDKs. Nothing in the app records which screens you open or what you tap, and it contains no advertising or tracking code. Apple may give us app usage and crash statistics in App Store Connect if you have chosen to share analytics with app developers in your iPhone's settings; Apple controls that choice and what it includes.
2. How We Use Information
We use information to:
- create and manage your account;
- record and display activities;
- save goals, plans, sessions, and progress;
- import or export supported fitness information;
- record Golf rounds and shots;
- calculate GPS distances;
- synchronize supported Apple Health information;
- communicate with Apple Watch and supported devices;
- provide Coach;
- provide personalized recommendations and plans;
- maintain your history;
- protect the Service and its users;
- troubleshoot and improve the Service;
- improve swing detection and tempo with swing data you choose to share with Treblew;
- process and maintain subscription entitlements;
- comply with applicable legal obligations.
We do not use your information for advertising, we do not sell it, and we do not use your content, such as your swing videos, notes or Coach conversations, to train AI models, except swing data you choose to share with Treblew, which is used only to improve its swing detection and tempo (see Swing data you share with Treblew) and is never given to an AI provider.
Personalization
We use information you provide and information generated from your activities to make Treblew more relevant to you.
For example, Coach may consider your selected activity, goals, plans, previous sessions, notes, and other relevant information so that its responses are not unnecessarily generic.
Coach's suggestions are only suggestions: nothing changes in your plans or schedule until you add it, and Treblew makes no automated decision about you that has legal or similarly significant effects.
Legal bases
Where the law requires a legal basis for using personal information (for example the EU and UK GDPR, and the Philippine Data Privacy Act), we rely on:
- the contract with you (our Terms of Use): your account, recording and showing your activities, goals, plans, schedules, golf rounds and history, syncing with your Apple Watch, and Treblew Pro;
- your consent, which you can withdraw at any time without affecting what was done before: reading from and writing to Apple Health, using your location, Coach and swing analysis by the AI provider, giving Coach your measured values, and swing data you choose to share with Treblew. Health information, and anything else that counts as sensitive, is used only with your explicit consent, given through Apple's Health permissions and Treblew's own permission screens;
- our legitimate interests in keeping the Service secure, working and free of abuse, which you can object to: the server's request logs, Treblew's own crash reports, the Free allowance counts and limits on use;
- legal obligations, where the law requires us to keep or disclose information.
3. Coach and AI Processing
Treblew includes AI-assisted features referred to as Coach.
When you use Coach or another AI feature, information relevant to that request may be processed by third-party AI or infrastructure providers used by Treblew. Coach's answers and golf swing analysis are currently written by an AI model from OpenAI.
Depending on the feature, this may include:
- your question;
- relevant activity information;
- goal or plan context;
- selected Golf round information;
- bounded health or fitness context where permitted and necessary;
- information from previous Treblew interactions required to provide continuity;
- frames from a golf swing video you choose to send for analysis, with your practice's focus and Treblew's tempo and timing for that swing.
Treblew aims to send only information relevant to the requested AI feature rather than unrelated account information.
When you have allowed Coach your measured values and your question calls for them (for example about effort or heart rate), your iPhone sends the measured values of the sessions and shots Coach reads for that answer, for that answer only: Treblew's servers don't store them. The stored conversation keeps Coach's answer without the measured figures; the whole answer stays on the iPhone you asked on.
Nothing is sent to OpenAI until you allow it (on the Coach tab, or before your first swing analysis), and you can withdraw that permission in Settings › Coach & AI. Your name, email and account details are not sent. Each request carries only a one-way code made from your account's random identifier, so OpenAI can tell one account's misuse from another's without learning who you are. OpenAI processes this information on our behalf to produce the answer; under OpenAI's terms for its API, it does not use it to train its models, and may keep it for a limited time (currently up to 30 days) to detect abuse.
AI-generated information may contain errors and should be treated as guidance rather than a guaranteed measurement, diagnosis, or professional determination.
Treblew does not sell your personal information or use it for advertising.
4. When We Share Information
We may use third-party providers for services including:
- cloud hosting and storage;
- authentication;
- databases;
- AI processing;
- application infrastructure;
- subscription processing;
- security and fraud prevention.
These providers may process information as necessary to provide services to Treblew and subject to applicable contractual and legal requirements.
They are:
- Amazon Web Services (Singapore region): hosting, our database, storage of swing frames and of the swing data you share with Treblew, and sign-in (Amazon Cognito);
- OpenAI (United States): Coach and golf swing analysis, only after you allow it;
- Apple: Sign in with Apple, Apple Health, Apple Watch, Apple Maps, notifications and App Store purchases;
- Google: Sign in with Google, if you use it;
- OpenGolfAPI: the approximate area of a nearby course search, from our server, without your identity.
Certain information may also be processed by Apple or connected Apple services when you use HealthKit, Apple Watch, StoreKit, or App Store subscriptions.
We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect users or the Service, investigate fraud or security incidents, or establish or defend legal claims.
If Treblew is ever transferred to someone else, your information may be transferred with it, under this Privacy Policy, and we will tell you before that happens.
We do not sell personal information to advertising platforms or data brokers.
We do not sell personal information, or share it for cross-context behavioral advertising, as those terms are used in US state privacy laws.
5. Subscription Information
When you purchase Treblew Pro through Apple's App Store, we process information necessary to establish and maintain your entitlement.
This may include:
- Apple transaction identifiers;
- subscription product identifiers;
- purchase and renewal information;
- expiration, billing, grace-period, or revocation information;
- an account-association token used to associate the purchase with your Treblew account;
- how much of the Free allowance your account has used.
If you redeem an App Store offer code in Treblew, we keep its Apple transaction identifiers with the account that handed it over, so that the subscription stays with that account.
Treblew does not receive or store your full Apple payment card details.
6. Health and Fitness Data
Health and fitness information can be sensitive.
Treblew requests access to HealthKit information only when required by a feature you use. You can manage HealthKit permissions through your device settings.
Treblew does not:
- sell HealthKit data;
- use HealthKit data for advertising;
- use HealthKit data to create advertising profiles;
- disclose HealthKit data to unrelated third parties for advertising or similar purposes.
Measured values from Apple Health reach Coach only with a separate permission, and only when your question calls for them.
7. Data Retention and Deletion
We retain information for as long as reasonably necessary to provide the Service, maintain your account and history, provide requested features, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and service integrity.
In particular:
- your account and what you record in Treblew are kept until you delete them or your account;
- a golf swing video you send for analysis stays on your iPhone: only frames taken from it reach Treblew's servers. They are deleted once analysed, and at the latest after 30 days; the analysis stays with the session. A video sent by an earlier version of the app is deleted within 30 days;
- a Coach conversation is deleted automatically 90 days after its last message, or sooner if you delete it or your account;
- a record that each Coach question was sent (its time, and whether the account was on Free or Pro), kept for 2 days, to apply Coach's limits;
- a record of each time you agreed to the Terms of Use and read the Privacy Policy (the versions, when, and the app's version), and that you confirmed you're 16 or over (never your birth date), kept until you delete your account;
- swing data you share with Treblew is deleted 12 months after you share it, or sooner if you delete your account;
- golf course details you share are kept until we review them, and at most 90 days; accepted details become part of Treblew's golf course data and are no longer linked to you;
- the server's request logs are kept for up to 90 days;
- database backups are kept for up to 7 days;
- on your iPhone, swing and stroke motion is kept for up to 60 days (longer for a swing you star: see Golf information), and the summaries made from it until you delete the session or your account; shot positions are kept with their round until you delete its session or your account; measured values are kept with their session until you delete it or your account; signing out removes Treblew's information from your iPhone's widgets and Live Activities.
You may request deletion of your Treblew account through the supported account-deletion feature.
When you delete your account in the app, your account and everything in it (sessions, notes, goals, plans, golf rounds, Coach conversations, the Free allowance counts and your subscription records) are deleted from our database straight away, and your swing frames (and any video an earlier version of the app sent), the swing data you shared with Treblew, any golf course details you shared that are still waiting for review, and your sign-in are deleted with them. With Sign in with Apple, we also ask Apple to disconnect Treblew from your Apple Account. So that restoring a database backup can never bring a deleted account back, we keep a note that it was deleted (its random identifier and the time, nothing else) for 8 days; changes to your AI and health permissions are noted the same way.
When an account is deleted, Treblew will delete or de-identify account information and associated user data in accordance with its deletion processes and applicable legal requirements, except where information must or may lawfully be retained.
Backup systems may retain information for a limited period before being overwritten or securely deleted.
Deleting your Treblew account does not cancel an Apple subscription that Apple independently manages.
8. International Processing
Treblew and its service providers may process information in countries other than the country in which you live.
Treblew's servers are in Singapore. OpenAI processes information in the United States, and Apple and Google wherever they operate.
Where required by applicable law, Treblew will use appropriate safeguards for international transfers and processing.
These include the providers' data processing terms and, for transfers from the EU, the UK or Switzerland, the standard contractual clauses approved for them. You can ask for more information at privacy@treblew.com.
9. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
These include encryption in transit and at rest, private storage, access only through your own signed-in account, and limits on who can reach our systems.
No internet service can guarantee absolute security.
If a breach of security affects your personal information in a way that puts you at risk, we will tell you and the authorities concerned, such as the National Privacy Commission of the Philippines, as and when the law requires (for the Commission, within 72 hours of learning of it).
10. Your Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- request access to personal information;
- request correction of inaccurate information;
- withdraw consent where consent is the applicable legal basis;
- request deletion;
- receive a copy of the information you gave us in a structured, machine-readable form, or have it sent to another service (portability);
- object to, or ask us to restrict, how we use your information, including where we rely on legitimate interests;
- be told how your information is used, as this policy does;
- ask questions about our data practices;
- make a complaint about how your information has been handled.
You may manage Apple Health and location permissions through Apple's device settings.
In Treblew, you can change your name, edit or delete sessions, goals, plans and Coach conversations, withdraw Coach's permission (Settings › Coach & AI), and delete your account (Settings › Your data › Delete account).
For anything else, write to us. We may ask you to confirm the request from the email address of your Treblew account, and we will answer within 30 days (or sooner where the law requires). Using these rights is free, and we will not treat you differently for using them.
If you are not satisfied with our answer, you can complain to a data protection authority, such as the National Privacy Commission of the Philippines, the authority where you live or work in the EU or the UK (in the UK, the Information Commissioner's Office), or the Personal Data Protection Commission in Singapore.
For privacy requests:
Privacy: privacy@treblew.com
For general support:
Support: support@treblew.com
11. Children's Privacy
Treblew is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Treblew is not for children: you must be at least 16 years old to use it (see the Terms of Use). We do not knowingly collect personal information from anyone under 16. If we learn that we have, we will delete the account and its information.
If you believe a child has provided personal information to Treblew without appropriate authorization, contact privacy@treblew.com.
12. Information for Particular Regions
The Philippines. Under the Data Privacy Act of 2012, you have the rights to be informed, to access, to object, to correct, to erasure or blocking, to data portability, to damages, and to file a complaint with the National Privacy Commission. Health information is sensitive personal information and is used only as this policy describes, with your consent.
The European Economic Area and the United Kingdom. The legal bases are in section 2, your rights in section 10, and international transfers in section 8.
United States. In the last 12 months we have collected the categories of information described in section 1: identifiers (such as your email and account identifiers), customer and commercial records (your Treblew Pro subscription), internet or electronic activity (the server's request logs and crash reports), precise geolocation (a golf course's first tee and, until 15 October 2026, golf shot positions sent by earlier versions of the app), and sensitive information (health and fitness information, your account sign-in), for the purposes in section 2, from you, your devices and Apple. We disclose them only to the providers in section 4, for those purposes. We do not sell or share personal information, and we do not use sensitive information to infer characteristics about you. Depending on your state, you may have the rights to know, access, correct and delete your information, and to appeal our answer to a request, by writing to privacy@treblew.com; we will not discriminate against you for using them. How we handle consumer health data, and your rights over it under Washington's My Health My Data Act and similar state laws, are in our Consumer Health Data Privacy Policy: https://treblew.com/health-data.
Singapore. Treblew's servers are in Singapore. You can contact us about your information under Singapore's Personal Data Protection Act at privacy@treblew.com.
13. Third-Party Services
Treblew may contain integrations with Apple services, authentication providers, cloud infrastructure, AI providers, and other third parties.
Those services may have their own privacy policies and terms. Their independent processing is governed by their respective policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our Service, legal requirements, or data practices change.
The latest version will be published at:
We will update the Effective Date when the policy changes. If a change materially affects how we use your information, we will tell you in the app before it takes effect, and ask for your consent again where the law requires.
15. Contact
Treblew
Privacy: privacy@treblew.com
Support: support@treblew.com
Privacy Policy: https://treblew.com/privacy
Support page: https://treblew.com/support
Terms of Use: https://treblew.com/terms
Operator: Jennifer Cabral
Last updated: 19 October 2026