Treblew

This version, last updated 18 October 2026, has been replaced by a newer one. It still applies until the newer version takes effect for you (see that version's Effective Date). Read the current Treblew Consumer Health Data Privacy Policy. All versions

Treblew Consumer Health Data Privacy Policy

Effective Date: 18 October 2026

Treblew is operated by Jennifer Cabral ("Treblew", "we", "us", or "our").

This policy explains how Treblew collects, uses, shares and deletes "consumer health data", as Washington's My Health My Data Act, Nevada's consumer health data law and Connecticut's data privacy law use that term: information that is linked or reasonably linkable to you and identifies your past, present or future physical or mental health status. It applies to everyone whose consumer health data Treblew handles, wherever they live, and it adds to our Privacy Policy (https://treblew.com/privacy), which covers everything else.

In short

1. The consumer health data we collect, and why

Depending on the features you use, Treblew collects:

Some health information is used by Treblew only on your iPhone or Apple Watch and is never sent to Treblew's servers: heart-rate series and zones read from Apple Health to show a session, your body weight (to estimate energy when nothing measured it), your date of birth (read on Apple Watch to set its heart-rate zones), the motion your watch records around swings and strokes, and swing and rally clips filmed on your iPhone with their sound and the reading of your body's position in them (the motion and that reading only reach Treblew if you choose to share your swing data with Treblew, as above; a clip never does).

The measured summaries of your sessions, and the heart rate and energy at a shot or swing, stay on your iPhone too, in a file for each account kept out of your iPhone's backup. They reach Treblew's servers only when Coach needs them for an answer you asked for, with its permission, and are not stored there; the stored conversation keeps Coach's answer without the measured figures. Treblew's servers keep which Apple Health workout a session is, so that a new iPhone can read its values again from Apple Health (a shot's or swing's heart rate, and an Apple Watch session recorded with Save sessions off, can't be read again).

We do not create templates of your face, voice or body, and we never use images, motion or sound to identify you. The reading of your body's position in a clip measures where your joints are, frame by frame, to estimate your swing's tempo; it stays on your iPhone and is not used to identify you. When you film a tennis or pickleball session's rallies, your iPhone also reads where the players in view are, to tell which sounds are hits in a rally; that reading is used only on your iPhone, as it films, and is not kept.

2. Where it comes from

We do not buy or receive health data about you from anyone else.

3. Who receives it

We do not sell consumer health data. We do not share it with data brokers, advertisers or affiliates (Treblew has none).

These service providers process it for us, only to provide the Service and under contract:

At your direction:

We may disclose information when the law requires it, as described in our Privacy Policy.

4. Your consent

We collect consumer health data without asking first only when it is necessary to provide what you asked for, such as recording a session you start. Otherwise we ask first:

You can withdraw consent at any time, without affecting what was done before: in Apple's Health settings, in Treblew under Settings › Coach & AI, or by writing to us. Treblew then stops collecting or sharing what that consent covered.

We do not use geofencing around any health care provider.

5. Your rights

You have the right to:

How to use them:

We answer within 30 days, as our Privacy Policy says, and never later than the law allows (45 days in Washington). If we need longer, we tell you why within those days and answer within 45 more. Requests are free, up to twice a year. We will not treat you differently for using these rights.

6. Appeals

If we decline your request, in whole or in part, you can appeal: reply to our answer with "Appeal" in the subject, or write to privacy@treblew.com. We will answer within 45 days and explain our decision in writing. If we deny your appeal, you can contact the attorney general of your state, such as the Washington State Attorney General's Office, Nevada's or Connecticut's.

7. Security and retention

We protect consumer health data as described in our Privacy Policy, and limit access to it to what running the Service needs. We keep it until you delete it or your account, except swing frames, which are deleted once analysed and at the latest 30 days after you send them, Coach conversations, which are deleted 90 days after their last message, and swing data you share with Treblew, which is deleted 12 months after you share it.

8. Changes and contact

We will update this policy when what we do changes, and update its Effective Date. If a change materially affects how we use your consumer health data, we will tell you in the app first and ask for your consent where the law requires.

Privacy: privacy@treblew.com

Support: support@treblew.com

Privacy Policy: https://treblew.com/privacy

Consumer Health Data Privacy Policy: https://treblew.com/health-data

Operator: Jennifer Cabral

Last updated: 18 October 2026